Privacy Policy for WB Craft

Last Updated: 23.04.2026

1. Who We Are

Our website address is: https://wbcraft.in/wp-content/uploads/2026/01/woocommerce-placeholder.webp.
We are a business located in Santipur, West Bengal, dedicated to providing quality clothing and handmade items.

2. What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

• Login Info: If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• Preferences: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.
• Shopping Cart: We use cookies to keep track of cart contents while you’re browsing our site.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

3. E-commerce Data (WooCommerce)

While you visit our site, we’ll track:

• Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed.
• Location, IP address, and browser type: We’ll use this for purposes like estimating taxes and shipping.
• Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We use this information for purposes, such as:

• Sending you information about your account and order.
• Responding to your requests, including refunds and complaints.
• Processing payments and preventing fraud.
• Complying with any legal obligations we have, such as calculating taxes.

4. Who We Share Your Data With

We share information with third parties who help us provide our orders and store services to you.

• Payment Gateways: We accept payments through UPI, card and net banking. When processing payments, some of your data will be passed to the payment gateway, including information required to process or support the payment, such as the purchase total and billing information.
• Shipping Providers: We share your shipping details (Name, Address, Phone Number) with our courier partners to ensure delivery of your items.

5. How Long We Retain Your Data

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
• Orders: We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

6. What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Contact Information

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

WB Craft
Santipur, West Bengal
India
Email: shop.wbcraft@gmail.com
Phone: 7001343906